1. Refund Conditions
No refunds will be made to your payment method once the order has been placed. After a deposit has been completed, there is no way to reverse it. You must use your balance on orders from SocialMax.store.
2. Order Cancellations
You agree that once you complete a payment, you will not file a dispute or a chargeback against us for any reason. Orders placed cannot be cancelled or refunded unless there is a system failure on our end to deliver the promised services within the maximum specified timeframe.
3. Invalid Links & Private Accounts
- If you enter an incorrect or invalid link during your order, no refund will be provided.
- If your account is set to "Private" before or during the delivery process, the system will automatically mark the order as completed and no refund will be issued.
- Misplaced or Private account orders will not qualify for a refund. Be sure to confirm each and every order before placing it.
4. Drop / Refill Guarantee
Fraudulent activity such as using unauthorized or stolen credit cards will lead to termination of your account. There are no exceptions. If your followers or likes drop, we will refill them according to the package description (e.g., 30 Days Refill Guarantee). No partial refunds will be provided for minor drops.